When do I need to complete the New Patient Forms?

Please complete all six pages of the New Patient Forms before your first appointment with Dr. McConnell. Bring these with you to the office on the day of your scheduled appointment. Download and print Patient Forms.

When do I complete the Colonoscopy Consent, Preparation, and Information Form?

Please print and complete Page 1 of the Colonoscopy Consent, Preparation, and Information Form and print Pages 2 and 3 for your reference. Download and print Colonoscopy Consent, Preparation, and Information Form.

How do I get the Pre-Op and Post-Op forms I need before and after my surgery?

If you are having surgery, the Pre-Op Forms will provide you with written directions on how to prepare for surgery, and the Post-Op Forms will help you in your recovery. Download and print the Pre-Op Instructions and Post-Op Instructions as needed.

Insurance Questions

The McConnell Colorectal Centers honors many insurance plans for caring for our patients. Use the following link to view the Insurance Providers We Accept.

Billing Questions

For specific billing questions, please call 602-253-4271.

Why do I have a statement sent to me before my insurance is billed?

Our statements are generated automatically every week. It may be that you receive a statement prior to the time your insurance company actually was notified of your visit. In this circumstance you are not expected to send a payment unless you have not paid your co-pay or patient portion at the time of service.

What is a "Medicare Waiver"?

There can be times where Medicare does not cover a test or procedure. Medicare will only pay for services that it determines to be "REASONABLE & NECESSARY" according to Section 1862(a)(1) of the Medicare Law. Your Thunderbird Internal Medicine physician may order lab tests which they feel are recommended for you but Medicare may deny payment for that service. If this service is denied for payment from Medicare, you, the patient, agree to be responsible for payment for these services personally and fully, in a timely manner.

How can I pay for my bill?

We accept Cash, Mastercard, Visa, Discover, and personal check with proper I.D.

 

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