Dr. Elizabeth McConnell - Board Certified Colorectal Surgeon

McConnell Colorectal Center

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Colonoscopy, Surgical Procedures, Colorectal Diseases, and Anal Diseases

Patient Information

The McConnell Colorectal Center provides a wide variety of services for patients. We believe that the best way to promote colon health is through a meaningful relationship among patients, Dr. McConnell, her surgical staff, and her office staff.

This web site provides extensive information for patients to use before meeting with Dr. McConnell, during your care under Dr. McConnell and her staff, and after her appointments or surgery with her.
Please use the links above to use the patient information resources available on this web site.

Patient Forms

The following forms can be downloaded, viewed, and printed using Adobe Reader. You can get this free software by clicking Adobe Reader.

Insurance Providers We Accept

Accountable-Interplan Health Group PPO (only)
Arizona Foundation for Medical Care PPO (only)
Arizona Medical Network PPO/EPO (only)
Arizona Physicians IPA / Personal care plus
Banner Health Plan PPO (only)
Beech Street PPO (only)
Blue Cross Blue Shield of Arizona HMO\PPO
Care First / One Care # Cigna Health Care HMO/PPO/MCR
Great-West HealthCare / One Health PPO (only)
Health Net of Arizona HMO/PPO/MCR
Health Payors Organization PPO
Lifewise Health Plan of Arizona PPO
Mercy Care # PacifiCare HMO/PPO
Private Health Care Systems PPO
Schaller Anderson: Advantage Plus (access) EPO (only)
Secure Horizons MCR (thunderbird and metro phoenix network only)
Three Rivers Provider Network PPO (only)
United Health Care of Arizona HMO\PPO
UUSA Managed Care Organization PPO (only)

Billing

For specific billing questions, please call 602-253-4271.

Why do I have a statement sent to me before my insurance is billed?

Our statements are generated automatically every week. It may be that you receive a statement prior to the time your insurance company actually was notified of your visit. In this circumstance you are not expected to send a payment unless you have not paid your co-pay or patient portion at the time of service.

What is a "Medicare Waiver"?

There can be times where Medicare does not cover a test or procedure. Medicare will only pay for services that it determines to be "REASONABLE & NECESSARY" according to Section 1862(a)(1) of the Medicare Law. Your Thunderbird Internal Medicine physician may order lab tests which they feel are recommended for you but Medicare may deny payment for that service. If this service is denied for payment from Medicare, you, the patient, agree to be responsible for payment for these services personally and fully, in a timely manner.

How can I pay for my bill?

We accept cash, Mastercard, Visa, Discover, and personal check with proper I.D.

Prescriptions

When calling for prescriptions, please provide the following information:

Patient's name
Date of birth
Home phone number
Pharmacy name and number
Name of medication and dosage

Please call this office number to request prescriptions: 602-253-4271

Pathology Results

When a colonoscopy is performed and specimens are sent to the pathologist, the pathology report is returned to our office approximately one week after the colonoscopy.

If you are an established patient of Dr. McConnell’s, the pathology report will be delivered to you by the MedVoice system. A message will be recorded for you giving you the results of the pathology report and a recommendation for when you should have your next colonoscopy. When the message is ready for you to retrieve, you will receive a phone call from an automated service giving you a phone number to call to retrieve the recorded message. Once you call the number the prompts will ask you to type in you patient identification number. The identification number will be your social security number, or if you did not provide your social security number to our office, it will be your phone number without the area code and “01” at the end. The automated service will call and remind you to listen to your message until your message is retrieved.

If you are a patient of Thunderbird Internal Medicine and you are awaiting results from a pathology report you will receive a phone call with the results approximately one week after the colonoscopy. If you are not available at that time, a message will be left for you on your answering machine informing you of your medvoice id number and a medvoice message will be recorded for you and delivered as indicated above.

Advance Medical Directives

If you or your loved one would like to prepare advance medical directives, you may obtain information and forms on the Internet for the following:

Living Will: This document must be in writing and either be notarized or witnessed by two non-blood-related people. It provides instructions about a patient’s wishes regarding withdrawing or withholding life-sustaining medical care in the event the person no longer is able to express such wishes.
Durable Power of Attorney for Healthcare: This document designates another person – usually a caregiver or friend – to make medical decisions on another person’s behalf.
Do Not Resuscitate Order (DNR: This document prohibits the use of cardiopulmonary resuscitation (CPR) if the patient stops breathing or the person’s heart stops beating.

Emergencies

If you have a MEDICAL EMERGENCY, immediately call 911 (Emergency Personnel) to get prompt medical attention.

Do NOT use email or this web site for assistance with your immediate, urgent medical needs. This web site is NOT designed to facilitate medical emergencies.

The McConnell Colorectal Center cannot guarantee response times if you choose to use this web site or contact numbers on this web site in the event of a medical emergency.

Medical Disclaimer

If you have a MEDICAL EMERGENCY, immediately call 911 (Emergency Personnel) to get prompt medical attention.

Do NOT use email or this web site for assistance with your immediate, urgent medical needs. This web site is NOT designed to facilitate medical emergencies.

The McConnell Colorectal Center cannot guarantee response times if you choose to use this web site or contact numbers on this web site in the event of a medical emergency.

The information provided on this site is designed to support, not replace, the relationship that exists between patient/site visitor and his/her physician. This information should not be used as a substitute for professional diagnosis and treatment. Please consult with your health care provider prior to starting a new treatment, making any healthcare decisions or for guidance about a specific medical condition.

Limitation of Liability Policy

In no event shall Elizabeth J. McConnell or the McConnell Colorectal Center be liable for any direct, indirect, special, consequential or monetary damages, including fees, and penalties in connection with your use of materials posted on this site or connectivity to or from this site to any other site.

Privacy Policy

We have a strong commitment to protecting the privacy of your health information. You have the right to:

Request a restriction on certain uses and disclosures of your information.
Obtain a paper copy of our Privacy Practices Notice by sending a request by mail to 6245 N 16th Street, Phoenix, AZ 85016, or by clicking here to download this document. Coming Soon!
Inspect and receive a copy of your health record.
Have your amendment(s) filed into your health record.
Obtain a list of who has been given your health information.
Request confidential communication of your health information by receiving these communications by an alternative means or at an alternative location.
Revoke in writing your authorization to use or disclose health information except to the extent that action has already been taken.

The McConnell Colorectal Center does not share any personally identifiable information of any individual with any third party unrelated to the McConnell Colorectal Center, except in situations where we must provide information for legal purposes or investigations, or if so directed by the patient through a proper authorization.

Web Site Privacy Policy

We are committed to protecting your online privacy whether you are one of our patients or a general user of our Web site. You can access and browse our entire site at any time without providing any personal information. We do not collect information that would personally identify you unless you choose to provide it.

We do collect non-personal information such as Web site usage, traffic patterns, site performance, IP addresses of computers that access our site, and related statistics based on our tracking of your visits to the Web site.

Terms of Internet Use and Acceptance of Terms of Internet Use

Welcome and thank you for visiting our Web site ("Site") and reviewing our Terms of Use Policies. The Site is solely owned by Dr. Elizabeth J. McConnell. She and her affiliates, her officers, directors, employees, agents, third-party content providers, merchants, sponsors, and licensors (collectively, "Providers") make this Site, including all information, documents, catalogs, communications, files, text, graphics, and audio/visual files (collectively, the "Content") available to you (the "User") subject to the Terms of Use Policies described below:

Terms of Use and Acceptance of Terms of Use

By accessing, using or downloading in any way, any Content from the Site or merely browsing the Site, the User agrees to and is bound by these Terms of Use. The Providers reserve the right to change the Terms of Use at any time, without prior notice to any User. The User's continued use of the Site constitutes the User's acceptance of any amendments to and the most recent version of the Terms of Use. If the User breaches any of the Terms of Use, the User is no longer authorized to use the Site and must immediately destroy any of the Content downloaded or printed from the Site.

If you are dissatisfied with any of the Site's Content, your sole and exclusive remedy is to discontinue your use of the Site.
Intellectual Property Rights

All Content and the compilation of all content included on the Site are owned by Dr. Elizabeth J. McConnell and protected by United States and international copyright laws. Copyright © Dr. Elizabeth J. McConnell. All Rights Reserved.

The User may view and use the Site Content subject to these Terms of Use. Unless otherwise specified, the Content on the Site is for the User's personal and non-commercial use. The User may download and make one copy of Web site Content for your own non-commercial home use, provided that you maintain all copyright, service mark and other proprietary notices. You may not sell or modify Site Content or reproduce, display publicly or otherwise use the Site Content in any way for any public or commercial purpose. Permission to reprint or electronically reproduce any document or graphic, in whole or in part, for any other purpose is expressly prohibited without prior written consent from Dr. Elizabeth J. McConnell.

Making Claims Under the Digital Millennium Copyright Act Notice

If you are a copyright owner who believes that your work has been copied without your authorization and is available on the Site in a way that may constitute copyright infringement, you may provide notice of your claim to Dr. Elizabeth J. McConnell.

Disclaimers and Limitation of Liability

The User expressly agrees that use of the Site and service is at the User's sole risk. The Providers do not warrant that the Site will be uninterrupted, error-free, or free of viruses, worms, Trojan horses, keyboard loggers, harmful or malicious code, or other defects. The information, products and services on the Site may contain inaccuracies or typographical errors. The Providers make no warranty as to the results that may be obtained from the use of the Site or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through the Site.

The Site contains links to other Web sites. The other Web sites are not under the Provider's control, and the existence of a link on the Provider's Site does not imply any endorsement of the linked Web sites by the Providers or any affiliation between the Providers and the owners of the linked Web sites. The Providers make no warranties or representations, and disclaim all liability relating to the accuracy, content, privacy policies, products, services, legality, reliability, viewpoint, accuracy, currency, decency, or any other aspect of the linked Web sites. The User agrees that the Providers have no responsibility to the User with respect to such material.

The Providers make the Site available on an "as is" and "as available" basis. The Providers make no representations or warranties of any kind, express or implied, as to the operation of the Site or the Content included on the Site. To the full extent permissible by applicable law, the Providers disclaim the warranties and conditions, express or implied, with regard to the Content available on this Site, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. You expressly agree that your use of this Site is at your sole risk.

The Providers will not be liable for any damages of any kind arising from the use of or inability to use this Site, including but not limited to direct, indirect, incidental punitive and consequential damages.

The limitation of this paragraph shall apply not withstanding any reliance by a User on any information obtained from the Site or that results from mistakes, omissions, interruptions, deletion of files or e-mail, errors, defects, viruses, delays on operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction, or unauthorized access to the Site, and whether or not the Providers have been advised of the possibility of such damages. The User hereby acknowledges this paragraph shall apply to the Content available through the Site. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by the law.

Applicable Law/Jurisdiction

The Site is hosted in the State of Arizona. As such, by visiting the Site, even if accessed from a location outside the United States, you agree that the laws of the State of Arizona will govern these disclaimers, terms of use, without giving effect to any principles of conflicts of laws. The Providers reserve the right to make changes to the Site and these disclaimers, terms of use, and privacy statement at any time. The User hereby irrevocably and unconditionally consents to jurisdiction in the State of Arizona.

International Users

The Site can be accessed from locations around the world. The Providers make no representations that the Site or the Content available through it is appropriate for use at other locations outside the United States.

Emergencies

If you have a MEDICAL EMERGENCY, immediately call 911 (Emergency Personnel) to get prompt medical attention.

Do NOT use email or this web site for assistance with your immediate, urgent medical needs. This web site is NOT designed to facilitate medical emergencies.

The McConnell Colorectal Center cannot guarantee response times if you choose to use this web site or contact numbers on this web site in the event of a medical emergency.